Terms of service

Welcome to Clean Culture. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products or services for any unlawful purpose or in violation of any applicable federal, state, or local laws.

2. Products and Services

Clean Culture specializes in the sale of handcrafted natural soaps, shampoo bars, and personal care products.

We make every effort to accurately display product descriptions, ingredients, images, colors, and pricing. However, we cannot guarantee that your device will display colors exactly as they appear in real life.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

3. Pricing and Payments

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

We accept secure online payments through the payment methods available at checkout, including:

  • Apple Pay
  • Google Pay
  • Credit Cards
  • Debit Cards
  • Other payment methods supported by our payment processor

Orders will only be processed after payment has been successfully authorized.

We reserve the right to cancel any order if payment cannot be verified or is suspected to be fraudulent.

4. Order Acceptance

After placing an order, you will receive an order confirmation email acknowledging that we have received your purchase request.

Receiving an order confirmation does not constitute acceptance of the order.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Request additional verification before processing an order.

If an order is canceled after payment has been processed, a full refund will be issued.

5. Shipping

Shipping times and costs are described in our Shipping Policy.

Although we strive to meet estimated delivery times, Clean Culture is not responsible for delays caused by shipping carriers, weather conditions, customs, or other circumstances beyond our reasonable control.

Risk of loss transfers to the customer once the carrier confirms delivery.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Customers should review that policy before making a purchase.

7. Customer Responsibilities

By placing an order, you agree to:

  • Provide accurate billing and shipping information.
  • Keep your contact information up to date.
  • Use the website only for lawful purposes.
  • Not interfere with the security or operation of the website.

Clean Culture is not responsible for delays or losses resulting from inaccurate customer information.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product names
  • Images
  • Graphics
  • Text
  • Product descriptions
  • Website design

is the property of Clean Culture or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Clean Culture shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website.
  • Purchase or use of our products.
  • Delays in delivery.
  • Temporary interruptions of the website.
  • Technical errors beyond our control.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Disclaimer

Our products are intended for personal use only.

The information provided on this website is for general informational purposes and is not intended to diagnose, treat, cure, or prevent any disease.

Customers should review product ingredients before use and discontinue use if irritation or allergic reactions occur.

If you have a medical condition or concerns regarding the use of personal care products, consult a qualified healthcare professional before use.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Services

Our website may contain links to third-party websites or services.

Clean Culture is not responsible for the content, privacy practices, or policies of third-party websites.

Your use of third-party services is at your own risk.

13. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Any updates will become effective immediately upon publication on this website.

Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

Any disputes arising from these Terms or the use of this website shall be subject to the applicable courts within the United States.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Clean Culture

Email: CleanCulture.oficial@gmail.com

Phone: 267-735-2439