Contact information

At Clean Culture, we value our customers and are committed to providing exceptional service. If you have any questions about your order, our products, shipping, returns, or any other inquiries, we're here to help.

Customer Support

You can contact our Customer Support Team using the following information:

Clean Culture

Email: CleanCulture.oficial@gmail.com

Phone: 267-735-2439

Support Hours

Our customer support team is available during the following business hours:

Monday – Friday

9:00 AM – 5:00 PM (Eastern Time)

Requests received outside of business hours, on weekends, or on public holidays will be answered as soon as possible on the next business day.

Email Support

For the fastest service, please include the following information when contacting us by email:

  • Your full name
  • Order number (if applicable)
  • A detailed description of your inquiry
  • Photos or supporting documentation (if reporting a damaged or incorrect item)

This information helps us resolve your request more quickly.

Order Support

Please contact us if you need assistance with:

  • Order status
  • Shipping updates
  • Tracking information
  • Returns and refunds
  • Damaged or incorrect products
  • Product questions
  • Payment inquiries
  • General customer support

Response Time

We strive to respond to all customer inquiries within 1 business day.

During holidays or periods of high order volume, response times may be slightly longer.

Business Information

Business Name: Clean Culture

Country of Operation: United States

Products: Handcrafted Natural Soaps and Hair Growth Shampoo Bars

Customer Satisfaction

Your satisfaction is important to us. Our team is dedicated to providing timely assistance and resolving any concerns in a fair and professional manner.

Thank you for choosing Clean Culture. We appreciate your trust and look forward to serving you.